Curriculum Vitae

Personal Profile Statement

Dedicated and results-driven professional with a rich background spanning 12 years in B2C, B2B, and B2G customer service, offering expertise across diverse products and services. My journey reflects a commitment to excellence, from navigating various roles to undertaking a transformative experience at the "Ecole 42" School of Computer Science.

Driven by thirst for knowledge, my current focus lies in C, C++, Python and Unix systems, positioning me at the forefront of technological innovation. Notable highlights of my career include:

Tech Transformation: Seamlessly transitioning into the realm of autonomous drones, I explored the depths of flying robotics and programming, bringing about a transformative shift in my skill set.
Ongoing Learning: Actively engaging in advanced studies at "Ecole 42," my commitment extends to continuous evolution, particularly in C and Unix systems, ensuring I stay abreast of industry advancements.
Specialization in C and Unix Systems: Through dedicated studies, I am refining my proficiency in the C programming language and Unix systems. This involves a deep dive into system architecture and command-line operations, bolstering my ability to design robust, scalable, and efficient software solutions.

My proactive approach, coupled with a demonstrated track record of success, positions me as a valuable asset ready to contribute effectively in any dynamic IT environment.

Skills

Programming Languages: C, C++, and Python. Extensive hands-on experience in implementing algorithms and data structures.

Software Development: In-depth knowledge of software development methodologies. Proven ability to develop and deploy applications, including autonomous systems and unmanned aerial vehicles (UAVs).

Technical Expertise: Solid understanding of Unix systems, system architecture, and command-line operations. Experience in virtualization, circuitry, and computer architecture.

Additional Technologies: Skilled in Arduino and Raspberry Pi for hardware development. Proficient in Git for version control. Experience with database management using MySQL and PostegeSQL.

Cloud Computing: Familiarity with AWS EC2 for cloud computing infrastructure.

Project Management: Successful track record in managing projects from inception to completion.

Communication: Effective communication skills honed through corporate client attraction roles. Experience in engaging with clients, understanding their needs, and providing tailored solutions.

Adaptability: Demonstrated adaptability through a diverse skill set ranging from programming languages to system administration. Continual learning and expansion of skills in C++, Python, Go, and other programming languages.

Education

"École 42" Institution of Higher Education in Computer Science

Computer Science Training Program
2021 - Present
Currently enrolled in a dynamic and future-focused computer science training program at 42 Yerevan, specializing in C and C++. Engaged in hands-on, project-based learning, mastering low-level programming, and honing algorithmic problem-solving skills. Collaborating within diverse teams, gaining practical experience in software development, and contributing to a rich learning environment.

Institute of Bioinformatics

Python Programming Course
2020
Successfully completed a Python Programming Course, acquiring practical skills in Python—a versatile language widely used in IT for web development, data science, and automation. Applied theoretical knowledge to real-world scenarios, enhancing problem-solving abilities and critical thinking skills.

Volga State University of Telecommunications and Informatics

Master of Sociology
2005 - 2010
Attained a comprehensive education in sociology, fostering critical analysis, research, and effective communication skills. Developed a unique blend of technical and social perspectives, creating a foundation for understanding complex systems. Applied sociological principles to enhance data interpretation skills, contributing to a well-rounded skill set.

Work Experience

COEX (2018 - 2022)

Position: Customer Service and Quality Control Manager
Description: Managed customer service operations, ensuring high-quality support and satisfaction. Oversaw the implementation of robust quality control measures to meet industry standards. Collaborated with cross-functional teams to optimize product development processes.

Beeline Business Russia (2012 - 2017)

Position: Corporate Client Attraction, Moscow Region
Description: Played a pivotal role in the Corporate Client Attraction Department, focusing on mobile and fixed communications as well as cloud solutions at Beeline Russia. Developed and executed strategies to attract corporate clients in the Moscow region. Actively engaged with clients, understanding their communication needs, and providing tailored solutions. Contributed to the growth of Beeline's corporate client base by establishing strong relationships and promoting cutting-edge communication technologies.

Usoft (2009 - 2011)

Position: Leading Specialist, Sales Lead Manager
Description: Served as a Leading Specialist at Usoft, specializing in the adaptation, modification, and maintenance of Legal Reference systems. Demonstrated expertise in legal software solutions, ensuring seamless adaptation to clients' requirements. Developed a deep understanding of legal tech, combining technical proficiency with effective sales strategies to meet client expectations and contribute to the company's growth.